Privacy Policy

Last updated: 1 January 2025

1. Introduction

London River Resort ("we", "us", "our") operates the website londonriverresort.top. This policy explains how we collect, use, and protect personal data in accordance with the UK GDPR and the Data Protection Act 2018.

2. Data We Collect

• Identity Data: name, date of birth (for age verification)
• Contact Data: email, telephone, postal address
• Technical Data: IP address, browser type, cookie data
• Enquiry Data: information submitted via contact forms

3. How We Use Your Data

• To respond to enquiries and provide resort information
• To verify that all website users are aged 18 or over
• To manage guest relationships and reservation requests
• To improve our website experience
• To meet legal obligations

4. Legal Basis

Data is processed on the basis of: consent; contract performance; legal obligations; and legitimate business interests.

5. Data Sharing

We do not sell personal data. We may share data with service providers under confidentiality obligations, and as legally required.

6. Retention

Enquiry data is retained for up to 24 months. Age verification session data expires at browser session end.

7. Your Rights

UK GDPR provides rights of access, rectification, erasure, restriction, and portability. Contact: supp@londonriverresort.top

8. Cookies

See our Cookie Policy.

9. Contact

London River Resort, 1 Bankside, Southwark, London SE1 9BW
supp@londonriverresort.top | +44 20 3720 4490